PRIVACY POLICY.

Last updated: 21 March 2026

WHO WE ARE

Unique Van Linings Yorkshire Ltd ("we", "us", "our") is a commercial vehicle conversion company based at Unit 17, Sandbeds Trading Estate, Dewsbury Road, Ossett, West Yorkshire, WF5 9ND.

WHAT DATA WE COLLECT

When you use our website or request a quote, we may collect:

Your name, email address, and phone number
Your vehicle details (make, model, year)
Details of the services you are interested in
Any additional information you provide via our contact or quote forms

HOW WE USE YOUR DATA

We use the information you provide to:

Respond to your enquiries and provide quotes
Process and fulfil orders
Send follow-up communications related to your enquiry
Improve our website and services

We will not send you unsolicited marketing without your consent. You can opt out of any communications at any time by contacting us.

CRM DATA STORAGE

When you submit a form on our website, your details are stored securely in our customer relationship management (CRM) system. This allows us to manage your enquiry, follow up on quotes, and provide you with the best possible service. Your data is stored on secure, encrypted servers and is only accessible to authorised staff.

COOKIES AND ANALYTICS

We use PostHog, a privacy-focused analytics tool, to understand how visitors use our website. PostHog may place cookies on your device to collect anonymised usage data such as pages visited, time spent on site, and referral sources.

This data helps us improve our website and does not personally identify you unless you have submitted a form with your details. You can block cookies through your browser settings at any time.

THIRD-PARTY PROCESSORS

We may share your data with the following trusted third parties solely to deliver our services:

CRM provider - to manage customer communications and enquiries
PostHog - for website analytics (anonymised data)
Netlify - website hosting

We do not sell your personal data to any third party.

YOUR RIGHTS UNDER GDPR

Under the UK General Data Protection Regulation, you have the right to:

Request access to the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing of your data
Request a copy of your data in a portable format

To exercise any of these rights, please contact us at sales@unique-ltd.co.uk.

DATA RETENTION

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Enquiry data is typically retained for up to 3 years after your last interaction with us.

CONTACT US

If you have any questions about this privacy policy or how we handle your data, please contact us:

Email: sales@unique-ltd.co.uk
Phone: 01924 265999
Address: Unit 17, Sandbeds Trading Estate, Dewsbury Road, Ossett, West Yorkshire, WF5 9ND